GreenMILE
GreenMile:
eCommerce Returns 2.0
The next-generation of Fast, Convenient, Low-Cost, Sustainable AI-Powered Returns & Recommerce Solutions.
Enhance Customer Satisfaction
Fast and Convenient Return pick-up and delivery.
4 out of 5 of eCommerce customers do not buy from a retailer again due to a poor returns experience.
Customer abandon purchase due to lack of easy return method.
SOURCE: https://www.statista.com/statistics/1372580/united-states-online-shopper-return-preferences/
Not just lost sales, are your return processing costs under control?
Merchants are paying 30% or more of item price in return processing costs.
Every return item processing eroding profitability for at least two sold items.
On average, returned items take 26 days from first sale to resale.
More than 20% of inventory is tied up in eCommerce returns due to delay in reverse logistics.
SOURCE: https://www.wsj.com/articles/online-retailers-tighten-return-policies-to-boost-profits-9bf6ccc2
How can we help?
Our network of strategically placed micro-pods and delivery providers manage your end-to-end returns to recommerce experience
- all done locally!
Our AI powered technology generates hyper-localized offers that seamlessly integrate with your store and
maximize value recovery.
1. Receive Return Item
- Provide customers an option to either schedule pick-ups or drop-off items at one of our locations
- We receive the return item on your behalf.
2.Inspect & Grade
- We inspect and grade the return items.
- We make the items ready for resale.
3.Generate Resale Offer
- Our AI models generate personalized resale offers to find the next buyer locally.
- Resale Offers seemlessly integrate with your store.
Parcel pick-up
4.Deliver Item
- We delivery the item to next local customer.
- We provide next day, sub-same day and same day deliveries.
- Zero CO2 emission through use of electric mobility.
of eCommerce merchandize returned in 2023.
of landfill waste generated through eCommerce returns in 2023.
metric tons of CO2 emitted due to eCommerce returns in 2023.
At GreenMile, we are building the world’s first-ever Sustainable Rapid Recommerce platform - empowered by our proprietary deep tech models and micro-pod network.
VISION
To become the partner of choice for managing online returns on behalf of merchants, driving towards zero waste, improving shopper experience, minimizing carbon emissions, and maximizing value recovery while lowering return costs.
MISSION
At GreenMile, we aim to transform the eCommerce returns process, making it sustainable and cost-efficient through our AI-powered Rapid Recommerce platform. We are committed to helping small and medium-sized businesses (SMBs) reduce waste, lower costs, and improve customer satisfaction.
